Returned it

I purchased the lorex cameras and I was so happy with the quality if the cameras! The night vision is amazing! It was very upsetting that they "say" you can view from mobile phone while away, but this is false advertising. Obviously by all the horrible reviews. I never would have purchased this product if I just would have read the reviews first. -my fault. I called tech support number to see if maybe they could help me. I waited 40 minutes before I reached a representative, only to get someone on the other line that spoke broken English and was so annoyed by my phone call. He asked to connect remotely to my computer. He was frustrated my computer was slow (even though you dont even need a PC for this product) an hour and a half later, at end of the call the tech rep told me he couldnt help me and I had to figure it out myself.

ktp11 about Lorex ECO Stratus