What a pain

I have had this app for some time and have resisted writing a review in hopes things would improve. They have not! I installed the app and successfully connected to my cameras. The next day I can not get connected. I receive a "Connection Failure" message. Talked with support. Their solution......uninstall then re-install the app. Did that and it will work for the one day I re-install it and the next day its back to "connection failure". I am not changing any paramenters. Just doing basic install and connection. Why can it work one day and not the next. Cant be removing and re-installing every day.
I am giving it two stars because when it works, it works. But when it doesnt... WHAT A PAIN!!!!!

Mike Zip about Lorex ECO Stratus, v2.02